Backend engineer at heart. Five years of building services, APIs and event-driven systems. Outside work I’m still building things: personal projects, woodworking and 3D printing.
Résumé (PDF)LinkedInGitHubEmailRemote, Ontario, Canada
Alec PagliarussiStaff Software Engineerat ServiceTitan
Expertise
Distributed backend systems
I design and own the services, public APIs and shared platform libraries that other teams build on, from the first design doc through production.
C# / .NET · TypeScript · Node.js · GraphQL
Event-driven architecture
Designing high-volume messaging, with partitioning, ordering and delivery guarantees that hold up as traffic grows.
Kafka · Azure Service Bus
Data and performance
Data modelling, major datastore upgrades, and the caching strategy for services the rest of the platform depends on.
MongoDB · PostgreSQL · Redis
Reliability and platform
Resilience against upstream failures, observability, and co-leading the migration of production services from AWS ECS to Kubernetes.
Kubernetes · Azure · AWS
I run a home lab too, so I’m on call there as well.
Technical leadership
I set technical direction for a product team, run planning and design reviews, and develop engineers into owners of their own initiatives. The teacher in me never really left.
Tech lead since 2024 · Staff since 2025
Before software, I spent three years teaching robotics in Brazil.
The route so far
From teaching robotics in Brazil to leading a team at ServiceTitan.
2015
Robotics teacher
Jean Piaget College, Santos, Brazil
2016
Opened a 3D-printing shop
In Brazil, alongside teaching
2018
Moved to Toronto to study
George Brown College
2019
Tutor and TA
George Brown College
2021
Software Engineer
HomeX, on Schedule Engine
2022
ServiceTitan
Senior Software Engineer, via the acquisition
2025
Staff Software Engineer
Tech lead, Contact Center Pro
2026 onward
Next
New challenges and bigger projects, at work and outside it
Experience
ServiceTitan
Staff Software Engineer · Contact Center Pro
2025 – now
ServiceTitan
Senior Software Engineer · Schedule Engine, Scheduling Pro, Contact Center Pro
2022 – 2025
HomeX
Software Engineer I / II · Schedule Engine, acquired by ServiceTitan
2021 – 2022
Earlier
Research & Innovation contract and TA work at George Brown College, volunteer engineering at Working Women Community Center, robotics teaching in Brazil
2015 – 2022
Talks: microservice authentication patterns, an org-wide tech talk at ServiceTitan, and presenting at a company-wide AI tools demo. The details are in the résumé.
Contact
Always up for a good engineering problem. Or a ski trip.